GENERAL SALES TERMS

These conditions apply to product sales by the EARL Vignobles Dominique Lauret as a result of orders via Internet or telephone. They are automatically made available to the purchaser on the Home page of the Chateau Pindefleurs website.

The purchaser simply has to click on “Sales Conditions” to see the terms and conditions of purchase, even before launching the process of purchase.
The fact of placing an order, therefore, implies that the purchaser shall absolutely and without any conditions abide by these Terms to the exclusion of any other documents such as prospectuses and catalogues which may have been published by the seller and which are over-ridden by the present Terms.
The fact that the seller may not always exercise his right to enforce these conditions cannot be interpreted as a renunciation of his right to exercise one or all of them at anytime in the future.
Our offers are reserved exclusively for private clients, and do not apply to professional re-sellers.

Price

EARL Vignobles Dominique Lauret undertakes to honour the prices displayed on the Website subject to stock being available.
Prices are displayed in Euros (€). They include all Taxes, but not transport costs, unless with prior agreement, and are subject to product availability.
Products delivered in Metropolitan France and Corsica : prices include French VAT and duty. Where delivered elsewhere in the European Community, the prices include French VAT and duty but do not take into account excise duty or other taxes that may be in force in certain countries and which may be claimed from the purchaser when delivered.

TRANSPORT & DELIVERY CHARGES

Basis of calculating delivery charges in Metropolitan France:
Transport and delivery charges vary according to quantity and destination. However, we cover the cost of transport for all orders equal to or above 60 bottles going to the same address in Metropolitan France with the exception of promotional offers (Spring and En Primeur offers).

NOTE :
If you order some wines not in the Primeurs offer, as well as wines in the Primeurs offer, the transport price applicable is the Transport price Vat included for Primeurs of the year.

TYPE OF TRANSPORT

By UPS Standard or by transporter DSV Mitjavile.

ORDER FOLLOW-UP

In accordance with article L. 121-16 of the Code de la Consommation, you have the right to return goods for exchange or reimbursement to our company’s registered office detailed in para 1 above. This is at your cost and must be within 14 (fourteen) days of receipt of goods (Law Hammon du 13 juin 2014) , which must be in good condition, in their original packaging and accompanied by the original invoice.

In such case, the client must fill the return form available in their personal account in the orders section, either send a mail at Château Pindefleurs – 1 Pin de fleur – 33330 Saint Émilion, France. The return request will be confirmed by Chateau Pindefleurs to the client by email. The client must follow the procedure mentioned into the email confirmation. chateau@pindefleurs.fr

The products must be returned to EARL Vignobles Dominique Lauret within 14 days from the use of the withdrawal right by the client. After such 14 days, the sale is final. The products shall be returned with its original packaging, brand new, without having used it.

A refund by EARL Des Vignobles Dominique Lauret for the order returned is made within 14 days by the communication by the client of the withdrawal right, subject to the receipt of the Products and its excellent condition.

However, the reimbursement comes under the proviso that EARL Vignobles Dominique Lauret was able to recover the products subject to the return and the request for reimbursement.

Except as otherwise indicated by the client, repayment will be made through the same payment means used to pay the Order.

In the absence of respect by the customer of these GTC, the EARL Vignobles Dominique Lauret will not be able to reimburse the products concerned. In all cases, the costs of return are borne by the EARL Vignobles Dominique Lauret if the product delivered to the customer is different from the product ordered or if it is delivered damaged.